Quality assurance perspective

According to the school’s quality philosophy, “quality is conformance.” The school identifies stakeholders such as students, staff, alumni, employers, prospective employers, and professional and social association.

“Quality is process” is the school’s motto. The school has conducted many PDCA cycles in quick succession. Until the target is accomplished, the previous cycle’s output is used as the input for the subsequent cycle. After attaining the objective, the school studies and assesses the outcomes in order to establish the next higher objective to pursue. The PDCA cycle of a school is comprised of planning, implementing, assessing, and improving, all of which are interdependent.

Since 2012, Nguyen Tat Thanh University has been developing and refining its internal Quality Assurance system and accrediting educational quality in line with national, regional, and worldwide standards. Three tiers comprise the University’s whole quality management system (Total Quality Management (TQM)): (1) strategy, (2) systems, and (3) tactics for monitoring, assessing, and supporting training activities, scientific research, and community service, which are devised, and applied in keeping with three fundamental viewpoints:

• Learners are at the core of all school activities.
• The school is always striving to enhance its quality in response to input from both internal and external stakeholders.
• Everyone in the school is responsible for participating in the school’s TQM system:
  • At the strategic level, we develop quality policies, quality assurance plans, and quality assurance rules.
  • At the system level, we design and distribute quality assurance methods and tools based on the PDCA cycle to all employees (lecturers and other University personnel) for implementation. 
  • At the system level, we design and distribute quality assurance methods and tools based on the PDCA cycle to all. 
  • At the tactical level, each year, the Quality Assurance Strategy is concretized into Quality objectives, which serves as the foundation for all units across the university to develop a work implementation plan, which includes (i) self-assessment, provision of training programs, (ii) enhancement of post-assessment activities outside the school level, (iii) database and Quality objectives, (iv) stakeholders information collection, and (v) Quality Assurance briefings and technical trainings.

Nguyen Tat Thanh University’s comprehensive quality management model

Strategic objectives Quality assurance for the period 2020-2025

The Nguyen Tat Thanh Institution Quality Assurance Strategy to 2025 is being executed based on the development and distribution of resources across the university, while establishing quality targets. These objectives are converted into the objectives and action plans for each unit. Nguyen Tat Thanh University’s Quality Assurance Strategy comprises the following objectives:

• Objective 1: Enhancing the overall quality management system.
• Objective 2: Conducting research at the institutional level in order to foster data-driven quality assurance decision-making
• Objective 3: Assessing the educational quality in line with national and regional criteria
• Objective 4: Affirming the university’s national, regional, and worldwide standing via star-rating and ranking activities.

Quality Policies

The University’s quality policy is reviewed, evaluated, and improved on a regular basis, with the core commitment being to create a positive academic environment, hands-on experience, and rapid adaptation to change in order to develop human resources capable of entrepreneurship, innovation, integration, and high labor market competitiveness, while also contributing to the socioeconomic development of Vietnam, the region, and the world through specific policies:

1. Creating a model of university governance that is multidisciplinary, cross-field, and highly integrated, with an emphasis on application,
2. Creating a pleasant academic environment and practical experiences for learners to help them develop their personalities, their potential for entrepreneurship and creativity, their international integration, and their capacity for lifelong learning,
3. Strengthening strategic collaborations with companies to link “Training-Employment” and human resource training aligned with the local and international labor market’s demands.
4. Creating an open educational system paradigm, establishing a learning society, and promoting lifelong learning via digital education and education 4.0,
5. Continuously improving the entire quality management system to ensure that it meets regional and worldwide standards for stakeholder satisfaction.

Accreditation and Star Ratings

Thus far in its quality journey, the institution has seen good achievements in terms of accreditation and stars. At the HEI level, it has been certified by the Ministry of Education and Training and has been awarded four stars by QS Stars and the UPM education quality benchmark system. At the program level, there are 17 nationally and regionally accredited programs, accounting for 32.7 percent of the university’s total number of training programs and 51.5 percent of total training programs eligible for university accreditation, as well as 04 programs that have been awarded stars under the UPM educational quality benchmark system.